My payment did not cover the total. What now?
We tell you how much is missing. You have 24 hours to pay it and send the proof.
If we received less than was due (or the proof was wrong), you get an email with the amount missing. Your order page shows Still to pay and the deadline.
You have 24 hours from our check to pay the rest and send the new proof on the same page. We send reminders before the deadline.
If the missing amount is not paid in time, the order is cancelled and we refund what you had paid, by the same method.
Didn't find your answer?
Write to us. We reply during opening hours (Seg–Sex · 9h às 17h).