How do I send the proof of payment?

1. After paying, take a screenshot of the M-Pesa message or the bank's receipt (or keep the PDF).
2. Open your order page (from the link in the email or on Track order).
3. Tap Choose a photo or PDF, pick the file and then Upload proof.

We accept JPG, PNG or PDF up to 8 MB. Large photos are made smaller automatically before sending.

While we check your proof, no deadline runs. You get an email when the payment is confirmed.