How do I follow my order?
From the link in the order email, from your account, or on Track order with the number and your email or phone.
There are three ways:
- The link in the email you got when you ordered opens your order page.
- If you have an account, go to My account.
- On Track order, type the order number (it starts with PP) and the email or phone you used.
The order page shows which step it is at (placed, proof sent, payment confirmed, delivered), and lets you send proofs, open the invoice and message us.
Didn't find your answer?
Write to us. We reply during opening hours (Seg–Sex · 9h às 17h).