Do you accept exchanges or returns?
We do not take back physical pieces, but if something is wrong with yours we fix it at no cost.
Every piece is made for you, so we do not accept exchanges or returns of physical products, nor of the deposit on personalised orders.
If you are not happy with the final product or find a problem, contact us within 10 days: we will find a solution at no cost to you.
The full terms are on Exchanges and returns. For digital art, see what you can do with the files.
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Write to us. We reply during opening hours (Seg–Sex · 9h às 17h).