{"id":3,"date":"2024-04-02T12:21:41","date_gmt":"2024-04-02T12:21:41","guid":{"rendered":"https:\/\/peoniadepapel.com\/?page_id=3"},"modified":"2026-10-19T07:06:13","modified_gmt":"2026-10-19T05:06:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/peoniadepapel.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"pdp-legal\" data-no-translation>\n\t<p class=\"pdp-legal-lead\">At Peonia de Papel we treat your data with the same care we put into every piece: we collect only what is needed, use it only for what we told you, and never sell it.<\/p>\n\n\t<h2>1. Who we are<\/h2>\n\t<p>Data controller: <strong>Peonia de Papel<\/strong>, 832 Av. dos M\u00e1rtires da Machava, Maputo.<br>\n\tContact: <a href=\"mailto:info@peoniadepapel.com\">info@peoniadepapel.com<\/a> \u00b7 +258 85 575 0538<\/p>\n\n\t<h2>2. What we collect and why<\/h2>\n\t<div class=\"pdp-table-wrap\"><table class=\"pdp-legal-table\">\n\t\t<thead><tr>\n\t\t\t<th scope=\"col\">When<\/th>\n\t\t\t<th scope=\"col\">Data<\/th>\n\t\t\t<th scope=\"col\">Purpose<\/th>\n\t\t\t<th scope=\"col\">Legal basis<\/th>\n\t\t<\/tr><\/thead>\n\t\t<tbody>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Orders and checkout<\/th><td data-label=\"Data\">Name, phone, email, delivery address (when shipped), order notes, products bought and amounts.<\/td><td data-label=\"Purpose\">Process and deliver the order, send receipt and invoice, provide support.<\/td><td data-label=\"Legal basis\">Performance of the purchase contract; tax obligations.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Personalisation<\/th><td data-label=\"Data\">Names, initials, dates or phrases you write for the product (for example a baby\u2019s name and date of birth).<\/td><td data-label=\"Purpose\">Make the product exactly as you asked.<\/td><td data-label=\"Legal basis\">Performance of the contract.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Payments<\/th><td data-label=\"Data\">M-Pesa or bank transfer proofs you upload; PayPal transaction reference. We never see or store your card details.<\/td><td data-label=\"Purpose\">Confirm payment and keep accounting records.<\/td><td data-label=\"Legal basis\">Performance of the contract; legal obligations.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Workshops and events<\/th><td data-label=\"Data\">Each participant\u2019s name and the booker\u2019s contact details.<\/td><td data-label=\"Purpose\">Manage seats and the attendance list.<\/td><td data-label=\"Legal basis\">Performance of the contract.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Digital art<\/th><td data-label=\"Data\">Email, download links and download log (date and IP address).<\/td><td data-label=\"Purpose\">Deliver the files and prevent misuse of the links.<\/td><td data-label=\"Legal basis\">Performance of the contract; legitimate interest.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Customer account (optional)<\/th><td data-label=\"Data\">Email, password (encrypted), saved addresses and order history.<\/td><td data-label=\"Purpose\">Track orders and check out faster.<\/td><td data-label=\"Legal basis\">Performance of the contract.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Contact<\/th><td data-label=\"Data\">What you send us by email, WhatsApp or Instagram.<\/td><td data-label=\"Purpose\">Reply to you and prepare quotes.<\/td><td data-label=\"Legal basis\">Legitimate interest; pre-contractual steps.<\/td><\/tr>\n\t\t\t\t\t\t\t<tr><th scope=\"row\">Use of the site<\/th><td data-label=\"Data\">IP address, browser and pages viewed (security logs); statistics and visit source only if you accept.<\/td><td data-label=\"Purpose\">Protect the site against fraud and attacks; understand what to improve.<\/td><td data-label=\"Legal basis\">Legitimate interest (security); consent (statistics).<\/td><\/tr>\n\t\t\t\t\t<\/tbody>\n\t<\/table><\/div>\n\t<p>We make no automated decisions about you, build no profiles and send no newsletters unless you explicitly ask.<\/p>\n\n\t<h2>3. Who we share it with<\/h2>\n\t<p>Only with those who help us serve you, and only what is needed:<\/p>\n\t<ul>\n\t\t\t\t\t<li><strong>Website hosting provider<\/strong> \u2014 Servers that store the website, database, emails and backups.<\/li>\n\t\t\t\t\t<li><strong>PayPal<\/strong> \u2014 Processes USD payments under PayPal\u2019s own privacy policy.<\/li>\n\t\t\t\t\t<li><strong>M-Pesa \/ bank<\/strong> \u2014 You pay directly through your operator or bank; we only receive the proof.<\/li>\n\t\t\t\t\t<li><strong>Google (Analytics, Maps)<\/strong> \u2014 Only with your consent, or when you choose to show a map.<\/li>\n\t\t\t\t\t<li><strong>WhatsApp \/ Instagram (Meta)<\/strong> \u2014 Only if you contact us through these channels.<\/li>\n\t\t\t\t\t<li><strong>Couriers<\/strong> \u2014 Name, phone and address, only when delivery is made by a courier.<\/li>\n\t\t\t<\/ul>\n\t<p>Some of these services (PayPal, Google, Meta) may process data outside Mozambique under their own safeguards. We may also disclose data when required by law or to defend our rights.<\/p>\n\n\t<h2>4. How long we keep it<\/h2>\n\t<ul>\n\t\t<li>Orders, invoices and payment proofs: for the period required by Mozambican tax and commercial law.<\/li>\n\t\t<li>Customer account: until you ask us to delete it.<\/li>\n\t\t<li>Messages and quote requests without a purchase: up to 2 years.<\/li>\n\t\t<li>Cart: 2 days. Security logs: only as long as needed to protect the site. Cookies: see the cookie policy.<\/li>\n\t<\/ul>\n\n\t<h2>5. How we protect your data<\/h2>\n\t<p>The site uses an encrypted connection (HTTPS) and a firewall. Receipts and invoices only open through a private, unique link for each order; payment proofs and invoices are kept in a protected folder, and access to the shop\u2019s back office is restricted and password-protected.<\/p>\n\n\t<h2>6. Your rights<\/h2>\n\t<p>At any time you can ask us to:<\/p>\n\t<ul>\n\t\t<li>access the data we hold about you and receive a copy;<\/li>\n\t\t<li>correct inaccurate or incomplete data;<\/li>\n\t\t<li>delete your data, except what the law requires us to keep;<\/li>\n\t\t<li>object to or restrict processing;<\/li>\n\t\t<li>withdraw consent (for example for statistics cookies), without affecting what was done before.<\/li>\n\t<\/ul>\n\t<p>Write to us at <a href=\"mailto:info@peoniadepapel.com\">info@peoniadepapel.com<\/a>. We reply within 30 days. If you are not satisfied, you can complain to the competent authority in Mozambique.<\/p>\n\n\t<h2>7. Cookies<\/h2>\n\t<p>We only use essential cookies unless you accept statistics or external content. Details are in our <a href=\"https:\/\/peoniadepapel.com\/en\/politica-de-cookies\/\">cookie policy<\/a>. <button type=\"button\" class=\"pdp-link-btn\" data-cc=\"prefs\">Change cookie preferences<\/button><\/p>\n\n\t<h2>8. Children<\/h2>\n\t<p>The shop is intended for adults (18+). When a parent gives us a child\u2019s name or date of birth to personalise a product, we use it only to make that product.<\/p>\n\n\t<h2>9. Applicable law and changes<\/h2>\n\t<p>This policy follows the Mozambican law applicable to personal data protection, including Law no. 3\/2017 (Electronic Transactions Law), and international good practice. We may update it; the date below shows the latest version and, if the changes are significant, we will say so on the site.<\/p>\n\t<p class=\"pdp-muted\"><small>Last updated: 19 October 2026<\/small><\/p>\n<\/div>\n<style>.pdp-legal h2{margin-top:36px}.pdp-legal-lead{font-size:1.08em}.pdp-table-wrap{overflow-x:auto;margin:12px 0 8px}.pdp-legal-table{width:100%;border-collapse:collapse;font-size:14px;min-width:640px}.pdp-legal-table th,.pdp-legal-table td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--pdp-line,#E2DAD4);vertical-align:top}.pdp-legal-table thead th{background:var(--pdp-ivory,#EDE9E3);font-weight:600}.pdp-legal-table tbody th{font-weight:600;white-space:nowrap}@media (max-width:700px){.pdp-legal-table{min-width:0}.pdp-legal-table thead{display:none}.pdp-legal-table,.pdp-legal-table tbody,.pdp-legal-table tr,.pdp-legal-table th,.pdp-legal-table td{display:block;width:auto}.pdp-legal-table tr{background:#fff;border:1px solid var(--pdp-line,#E2DAD4);border-radius:16px;padding:14px 16px;margin:0 0 12px}.pdp-legal-table th,.pdp-legal-table td{border:0;padding:4px 0}.pdp-legal-table tbody th{white-space:normal;font-size:15px;margin-bottom:4px}.pdp-legal-table td::before{content:attr(data-label);display:block;font-size:11.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--pdp-bronze,#8B5E3C);margin-top:6px}}.pdp-link-btn{background:none;border:0;padding:0;font:inherit;color:var(--pdp-bronze,#8B5E3C);text-decoration:underline;text-underline-offset:3px;cursor:pointer}<\/style>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":17,"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3900,"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/3900"}],"wp:attachment":[{"href":"https:\/\/peoniadepapel.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}