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Frequently asked questions

Can’t find the answer? Chat with us on WhatsApp or by email.

Our items are handmade, with materials imported from Portugal or Brazil. Personalised items usually take 5 working days. Wedding stationery can take up to 14 working days, as we review it with you several times.

Yes. We ship to provincial capitals by daily courier, at an extra cost per order (shown at checkout, depending on the province). As delivery times are out of our hands, we recommend ordering at least 10 days in advance. You can also pick up from our shop in Maputo for free.

In Meticais, by M-Pesa or bank transfer (Standard Bank or Nedbank). To confirm your order you only need to pay 50%; the balance is paid at pickup or before shipping. If you prefer to pay in US dollars, you can use PayPal (Visa or Mastercard).

Yes! Send us the image or inspiration you have in mind. We don’t recommend photos on the cover unless they are professional quality, but we encourage adding photos as pages inside the planners.

Yes. In most cases we use interiors designed by us or licensed from Brazil. If you would like a fully custom interior, just tell us: it can take up to 14 days and the price stays the same.

Our signature product is the bridal planner, but it is not the only one. Talk to us and we will design something just for you.

Yes, all the photos on our Instagram (@sdreams.mz) are of products we made.

Yes. Message us on WhatsApp and ask for a quote.

Yes, we can. Bear in mind that the materials may differ from your planner’s and the finish may vary, as it is handcrafted. Tip: look out for our holiday sales and pre-orders, with discounts of up to 40%.

We do not accept returns of the physical product or of the 50% deposit. If you find a problem with your product, bring it to our shop and we will fix it at no cost to you.

Choose a date on the Events, tell us how many people and their names, and pay half or the full amount by M-Pesa or bank transfer. Your place is reserved as soon as you send the proof of payment.

Still have questions?

We reply quickly on WhatsApp.

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